Centralized Scheduling: Turning Challenges into Triumphs

Kathleen Peterson Articles

Building a Centralized Scheduling Contact Center in your Healthcare system is no easy task. Without a solid project plan you may wind up with an inefficient and costly model, with the Call Center broken up into small groups dedicated to individual practices. Learn the 7 essential project tracks for building a successful centralized operation that meets the strategic goals for Access and the Patient Experience.

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