Food for Thought … Promote Your Contact Center’s Visibility

Kathleen Peterson Articles

Your Call Center’s enterprise identity is linked to how others see you – or DON’T see you. You must be able to articulate your performance, contribution, and business needs in ways that resonate with corporate drivers. Learn how to take charge of positioning your Contact Center as a visible strategic asset rather than a factory-like, backroom operation.

PromoteYourContactCentersVisibility