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30th Annual Conference of Healthcare Call Centers, Pittsburgh, PA
June 13 - June 15
Healthcare Call Center Times is proud to sponsor this year’s Annual Conference of Healthcare Call Centers. This industry leading and timely conference will have some of the Healthcare call center’s most respected authorities on hand to share their experiences and ideas.
Pre-Conference Session I: Optimizing Your Productivity: Workforce Management 202 for the Call Center Leader
Wednesday, June 13th, 9:00 a.m. – Noon
Presenter: Kathleen Peterson