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Contact Center Ideas and Innovations Tour 2018 – Boston
October 3, 2018 @ 1:00 pm - 5:00 pm
Join Contact Center Nation, Contact Center Pipeline Magazine, Panviva, UpstreamWorks, Calabrio, Aspect, Community WFMSG, Shore Group, Five9, Knoah Solutions, Plantronics, Fonolo and a pool of your industry peers for an interactive experience focused on your Call Center.
We have assembled a robust delegation of subject matter experts to share industry insights. Hear firsthand what should be on your radar to keep your Contact Center cutting-edge in the midst of new technologies and everchanging customer expectations. This exciting day is chock full of learning, networking, FUN and prizes galore including cash giveaways! Grab a colleague or two…You won’t want to miss the Boston stop of this National Tour!
Topic: Vision and Visibility
Presenter: Kathleen Peterson