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September 2019

UWEBC – Business Best Practices and Emerging Technologies Annual Conference – Monona Terrace, Madison, Wisconsin

September 24

The UW E-Business Consortium’s annual Business Best Practices and Emerging Technologies Conference is Wisconsin’s largest gathering of business and technology professionals. The event features four parallel tracks — Customer Service, Information Technology, Marketing and Supply Chain Management — with tailored content from industry leaders and subject-matter experts. Customer Service Track Presenter: Kathleen Peterson Topic: Learned Leaders Make Customer Experience Happen What did you need to know to land in Customer Service? How have you managed to adapt to the ever changing world of…

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