National Wildlife Federation

Kathleen Peterson

“I want to thank you and the PowerHouse team for the excellent consulting services provided to the National Wildlife Federation … The process of transforming NWF’s Winchester, VA facility from an outdated telecommunications and Call Center technology to a state-of-the-art solution required the expertise and dedication of several PowerHouse consultants. Services rendered by PowerHouse encompassed strategic planning, Call Center solutions, technology assessment, staffing services, and procurement and project management …The final result has provided NWF with a set of telecommunications and Call Center tools that have automated many work processes and focus on supporting best-in-class Call Center operations and management … We couldn’t have done it without you. Again, thank you for being a great partner.”